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Privacy Policy

At QualeQuest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI Operating System.

1. Information We Collect

1.1 Account Information

• Email address and beta access codes
• User preferences and settings
• Project and workspace information

1.2 AI Interaction Data

• Conversations with AI agents
• Memory contexts and relationships
• File uploads and document processing results
• Usage patterns and platform interactions

1.3 Technical Information

• IP address and device information
• Browser type and version
• Session data and authentication tokens

2. How We Use Your Information

We use your information to:

• Provide and improve our AI Operating System services
• Maintain your AI memory contexts and conversations
• Enable dual-agent coordination and shared memory
• Process and analyze uploaded documents
• Communicate important updates about the platform
• Ensure platform security and prevent misuse

3. AI Memory and Data Processing

3.1 Memory System

Our revolutionary memory system stores your AI interactions to maintain context across sessions. This includes:

• Conversation history and decisions
• File analysis results and insights
• Relationship mapping between different data points
• User-specific preferences and patterns

3.2 Dual-Agent Coordination

When using our dual-agent system, both AI instances share access to your memory contexts to provide coordinated assistance while maintaining data consistency.

4. Data Security

We implement industry-standard security measures:

• Encrypted data transmission (HTTPS)
• Secure database storage with access controls
• Regular security audits and updates
• Limited access to personal data by authorized personnel only

5. Data Sharing

We do not sell or share your personal data with third parties, except:

• When required by law or legal process
• To protect our rights or the safety of users
• With your explicit consent
• With service providers who assist in platform operations (under strict confidentiality agreements)

6. Third-Party Services

Our platform integrates with:

• Anthropic Claude API: For AI processing (subject to Anthropic's privacy policy)
• Document Processing Services: For file analysis and content extraction

These integrations are necessary for platform functionality and are governed by our data processing agreements.

7. Data Retention

We retain your data as long as:

• Your account remains active
• Required for providing services
• Necessary for legal compliance

You may request data deletion by contacting us at hello@qualequest.com.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Export your data
• Opt-out of non-essential communications

9. Children's Privacy

Our platform is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via email or platform notifications.

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QuesTalks Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website questalks.com and use our services.

Information We Collect

Personal Information You Provide

• Contact Information: Name, email address, phone number, company name
• Communication Records: Records of consultations, emails, and other communications
• Business Information: Details about your business challenges, goals, and requirements
• Payment Information: Billing address and payment method details (processed securely through third-party providers)

Information Automatically Collected

• Website Usage Data: IP address, browser type, device information, pages visited
• Cookies and Tracking: We use cookies to improve user experience and analyze website performance
• Communication Metadata: Call logs, email timestamps, and interaction records

How We Use Your Information

We use collected information to:

• Provide strategic business consulting services
• Conduct initial consultations and assessments
• Deliver customized business solutions and recommendations
• Communicate with you about our services
• Process payments and maintain billing records
• Improve our website and service offerings
• Comply with legal obligations and professional standards

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these circumstances:

Service Providers

We work with trusted third-party providers for:

• Payment processing
• Email communications
• Website hosting and analytics
• AI research and analysis tools

Legal Requirements

We may disclose information when required by law, legal process, or to:

• Protect our rights and property
• Ensure user safety and security
• Comply with regulatory requirements
• Respond to government requests

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data transmitted to our servers is encrypted using SSL/TLS protocols
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security measures are regularly reviewed and updated
• Incident Response: Procedures in place for potential security breaches

Your Rights and Choices

You have the right to:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at hello@qualequest.com.

Attorney-Client Privilege

When applicable, communications with QuesTalks Consulting may be protected by attorney-client privilege and attorney work product doctrine, providing additional confidentiality protections under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications for significant changes
• Including the effective date at the top of this policy

Compliance

This Privacy Policy is designed to comply with applicable privacy laws including:

• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR)
• Various state and federal privacy regulations

This Privacy Policy is effective as of the last updated date and governs your use of our website and services.

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